Privacy Policy

Tiebreak Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.tiebreaklab.com (the "Site") or make a purchase from it.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies that we use:

  • _session_id: Unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).
  • _shopify_visit: No data stored, persists for 30 minutes from the last visit. Used for analytics to record the number of visits.
  • _shopify_uniq: No data stored, expires at midnight the following day. Tracks unique customer visits.
  • cart: Unique identifier, persists for 2 weeks, stores information about your shopping cart.
  • _secure_session_id: Unique session identifier.
  • storefront_digest: Unique identifier, used to determine if the visitor has access when the store is password-protected.
  • Log files track activity on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
  • Pixels and tags track how you interact with the Site for analytics and marketing purposes.

Furthermore, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit/debit card numbers and other accepted payment methods such as PayPal), email address, and phone number. This information is referred to as "Order Information."

When we use the term "Personal Information," we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Process your orders and payments, organize shipping, and provide invoices or order confirmations.
  • Communicate with you regarding your order or account.
  • Detect and prevent potential fraud or risks.
  • Provide information or advertising about products and services if you have opted in.

We use Device Information to:

  • Detect and prevent fraud or risks.
  • Improve and optimize our Site, including analyzing how users interact with it and tracking the effectiveness of marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties who help us operate the Site and conduct business, including:

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

We may use your information for targeted ads and marketing communications. You can manage or opt-out of these services here:

DO NOT TRACK

Our Site does not alter data collection or usage when a "Do Not Track" signal is detected.

YOUR RIGHTS (EU RESIDENTS)

If you are a European resident, you have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us.

Your information may be processed to fulfill contracts, pursue legitimate business interests, and may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

We retain Order Information until you request deletion, even after your order is completed.

MINORS

The Site is not intended for individuals under 16 years old.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in practices or for legal and operational reasons.

CONTACT US

For any questions about this policy or to exercise your privacy rights, contact us at:

Email: info@tiebreaklab.com